Employment Opportunities

LANICOM, LLC endeavors to maintain the finest personnel at all times. Our purpose-driven culture requires professionalism, commitment, and personal responsibility. Our associates are highly motivated, communicate openly, and work well under pressure. If you are interested in a challenging position in this fast paced organization, we would be excited to hear from you.

General requirements

General requirements for being a part of the LANICOM team include paying close attention to detail, a sense of urgency and perseverance. Honesty and integrity, along with a sincere desire to satisfying clients and their needs. The ability to work in a fast-paced, high pressure environment and to provide timely and accurate follow-up to management is essential and important.

Positions Avaiable

HelpDesk Technician

Department: IT Service Department (HelpDesk, Lvl 1 Technician)

Hours: Mon-Fri 7:30AM - 5:00PM (Some after-hours work required)

Pay: Hourly

LANICOM LLC is a leading provider of IT solutions and services for targeted industries that we serve.  We are currently looking for a qualified Help Desk person to join our team.

This is a full-time position responsible for maintaining and supporting daily network, telephony, and desktop systems in a variety of corporate network settings. Must have reliable transportation as on-site visits may be necessary.

Responsible for:

·         Monitor internal help desk system for the delegation, assignment and/or completion of trouble tickets.

·         Provide IT Help Desk services for multi-site environment

·         Flexible schedule as this job may require extended support hours, occasional night, weekend and some on-call work as deemed necessary

·         Support applications, printers, storage and networking infrastructure (wired and wireless)

·         Support IT procurement as needed

·         Provide 1st tier support to identify, investigate and resolve technical problems

·         Troubleshoot and support Windows 10 and MAC workstations

·         Support the addition, deletion and modification of accounts & security privileges in an Active Directory environment

·         Network & application monitoring and support

·         Assist with end users with moves, adds and changes

·         Escalation of issues to higher level technical teams as appropriate

A successful candidate must have:

·         Excellent interpersonal, supervisory, organizational and customer service skills

·         Willingness to learn our procedures and processes

·         BS or BA in Computer Science, Networking, Engineering, or related field, or demonstrate equivalent training or technical experience

·         5-6 years of related relevant experience

·         Must have proven track record of providing IT Support services

·         Basic knowledge of networking

·         Should be able to demonstrate a working relationship with groups within or outside of IT to help implement technical solutions.

·         Experience working with outside vendors and support companies as needed

·         Experience with IT Ticketing systems

·         Functional knowledge of the Microsoft Office suite

·         Strong attention to details

·         Basis understanding of Active Directory, group policy and the Windows security model

·         Good experience in troubleshooting TCP/IP network environment

·         Good experience troubleshooting hardware, PCs, laptops (Windows and MAC) and a variety of mobile devices

·         Must have experience with Exchange, Windows administration

·         3+ years experience troubleshooting PC desktops and laptops, software, hardware, Microsoft office suites, email, printers and peripherals

·         3+ years experience with routers, switches, hubs and basic network topology

·         Flexible schedule as this job may require extended support hours, occasional night, weekend and some on-call work

·         Strong desire to interact with end users or clients on the phone or in person in a courteous, professional manner

·         Microsoft, Cisco, A+/Net+/Security+ certifications a plus but not required

 Bookkeeper/Accouting Assistant (Part Time)

Department: Accounting

Pay: Hourly

LANICOM LLC is a leading provider of IT solutions and services for targeted industries that we serve.  We are currently looking for a qualified Bookkeeper/Accounting Assistant person to join our team.

This is a part-time position (~20 hrs/ week) responsible for maintaining and supporting daily bookkeeping, job cost accounting, and general office duties.

Responsible for:

·         Accounts Payable

·         Accounts Recievable

·         Payroll

·         Tax Payments

·         Sales Tax Accounting

·         General Office Duties (Trash, Cleaning, Organization, Shipping, Marketing Support)

A successful candidate must have:

·         Excellent interpersonal, supervisory, organizational and customer service skills strongly preferred

·         Willingness to learn our procedures and processes

·         Experience in a related field, or demonstrate equivalent training or technical experience

·         Basic knowledge of accounting

·         Experience working with outside vendors and support companies as needed

·         Functional knowledge of Microsoft Office & Quickbooks 

·         Strong attention to details

·         Flexible schedule as this job may require extended hours, occasional night, or even weekend work

To submit a resume, please send it via email to resumes@lanicom.com. 

We thank you for visiting, and if you have any questions or comments, please contact us today.