Employment Opportunities

LaniCom, LLC endeavors to maintain the finest personnel at all times. Our purpose driven culture requires professionalism, commitment, and personal responsibility. Our associates are highly motivated, communicate openly, and work well under pressure. If you are interested in a challenging position in this fast paced organization, we would be excited to hear from you.

General requirements

LaniCom EmploymentGeneral requirements for being a part of the LaniCom team include paying close attention to detail, a sense of urgency and perseverance. Honesty and integrity, along with a sincere concern for satisfying clients and their needs are mandatory. The ability to work in a fast-paced, high pressure environment and to provide timely and accurate follow-up to management is essential and important.

Positions Avaiable

HelpDesk Technician

Department: IT Service Department (HelpDesk)

Pay: Hourly

LaniCom LLC is a leading provider of IT solutions and services for targeted industries that we serve.  We are currently looking for a qualified Help Desk person to join our team.

This is a full-time position responsible for maintaining and supporting daily network, telephony, and desktop systems in a variety of corporate network settings.

Responsible for:

·         Escalation of issues to higher level technical teams as appropriate

·         Monitor internal help desk system for the delegation, assignment and/or completion of trouble tickets.

·         Provide IT Help Desk services for Multi-site environment.

·         Flexible schedule as this job may require extended support hours, occasional night, weekend and some on-call work as deemed necessary

·         Support applications, printers, storage and networking infrastructure (wired and wireless)

·         Support IT procurement as needed

·         Provide 1st tier support to identify, investigate and resolve technical problems.

·         Troubleshoot and support XP, Vista and MAC workstations

·         Support the addition, deletion and modification of accounts & security privileges in an Active Directory environment

·         Network & application monitoring and support

·         Assist with end users with moves, adds and changes.

 

 

A successful candidate must have:

 

·         Excellent interpersonal, supervisory, organizational and customer service skills strongly preferred

·         Willingness to learn our procedures and processes

·         BS or BA in Computer Science, Engineering, or related field, or demonstrate equivalent training or technical experience

·         5-6 years of related relevant experience

·         Must have proven track record of providing IT Support services

·         Basic knowledge of networking

·         Should be able to demonstrate a working relationship with groups within or outside of IT to help implement technical solutions.

·         Experience working with outside vendors and support companies as needed

·         Experience with IT Ticketing systems

·         Functional knowledge of Office 2003/2007 suite

·         Strong attention to details

·         Basis understanding of Active Directory, group policy and the Windows security model

·         Good experience in troubleshooting TCP/IP network environment

·         Good experience troubleshooting hardware, PCs, laptops (Windows and MAC) and a variety of mobile devices

·         Must have experience with Exchange 20003, Windows 2003 administration

·         3+ years experience troubleshooting PC desktops and laptops, software, hardware, Microsoft office suites, email, printers and peripherals

·         3+ years experience with routers, switches, hubs and basic network topology

·         Flexible schedule as this job may require extended support hours, occasional night, weekend and some on-call work

·         Strong desire to interact with end users or clients on the phone or in person in a courteous, professional manner

·         Microsoft, Cisco, A+/Net+/Security+ certifications a plus but not required

 

 Bookkeeper/Accouting Assistant (Part Time)

Department: Accounting

Pay: Hourly

LaniCom LLC is a leading provider of IT solutions and services for targeted industries that we serve.  We are currently looking for a qualified Bookkeeper/Accounting Assistant person to join our team.

This is a part-time position (~20 hrs/ week) responsible for maintaining and supporting daily bookkeeping, job cost accounting, and general office duties.

Responsible for:

·         Accounts Payable

·         Accounts Recievable

·         Payroll

·         Tax Payments

·         Sales Tax Accounting

·         General Office Duties (Trash, Cleaning, Organization, Decro, Shipping, Marketing Support)

 

 

A successful candidate must have:

 

·         Excellent interpersonal, supervisory, organizational and customer service skills strongly preferred

·         Willingness to learn our procedures and processes

·         Experience in a related field, or demonstrate equivalent training or technical experience

·         Basic knowledge of accounting

·         Experience working with outside vendors and support companies as needed

·         Functional knowledge of Office 2003/2007 suite

·         Strong attention to details

·         Flexible schedule as this job may require extended hours, occasional night, or even weekend work

 

To submit a resume, please send it via email to resumes@lanicom.com

We thank you for visiting, and if you have any questions or comments, please contact us today.

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937-335-0202